Fairplay Privacy Policy
This policy explains what information Fairplay – Post Your Plans (“Fairplay”) collects, how we use it, who can see it, and the choices you have. Fairplay is operated by Freefield Labs Inc. (“Freefield”, “we”, “us”), a British Columbia corporation, which is responsible for the personal information collected through the app.
1. Information we collect
Information from Sign in with Apple
Fairplay uses Sign in with Apple. When you sign in, Apple gives us a unique identifier for your Apple Account and an email address, which may be a private relay address if you choose Hide My Email. The first time you sign in, Apple also shares the name on your Apple Account. We never receive your Apple password.
Profile information
- Display name. Pre-filled from Apple, and you can change it at any time.
- Phone number. You provide it during setup so friends who have your number in their contacts can find you. We also store a hashed version of it for matching. Phone numbers aren’t verified by text message, and Fairplay doesn’t display your number to other users.
- Profile photo (optional).
Contacts (optional)
If you choose to find friends from your contacts, Fairplay reads the phone numbers in your address book and converts each one into a hash on your device. Only those hashes are sent to our servers, where they’re compared against the hashed numbers of people already on Fairplay, and then discarded. We don’t upload, store or share the names or phone numbers in your address book. You can skip this step, and you can turn off contacts access in iOS Settings at any time.
Content you create
- Activities: the title, type, location, dates and times, notes and number of spots, and who you share them with.
- Participation: the activities you join or are waitlisted for, and the names of any guests you add for people who aren’t on Fairplay.
- Message boards: messages you post on an activity’s message board.
- Meeting spots: a directions link you add to an activity, which is shown only to people who’ve joined it.
- Groups: group names, group photos, settings and memberships.
Connections and safety
- Friend requests and friendships.
- People you block.
- Reports you submit about a person, activity or group, including the reason and any details you provide.
Notifications
If you allow notifications, we store a push token for your device so we can send you notifications. We also keep a record of the notifications in your in-app notifications list.
Technical information
When the app connects to our servers or checks for an update, our hosting and update providers automatically receive basic technical information, such as your IP address, device model, iOS version and app version, and record it in server logs.
What we don’t collect. Fairplay doesn’t use location services or GPS, and it doesn’t include analytics, advertising or crash-reporting tools. We don’t track you across other apps or websites.
2. How we use information
- To provide Fairplay’s features: your profile, friends, groups, activities, spots and waitlists, message boards and your feed.
- To match your hashed contacts with people already on Fairplay, if you choose to.
- To send notifications about activities, spots, invitations and friend requests.
- To keep Fairplay safe: reviewing reports, enforcing our Terms of Use, and investigating misuse.
- To deliver app updates and keep the service running reliably.
- To respond when you contact us, and to meet our legal obligations.
We don’t sell your personal information, use it for advertising, or share it with data brokers. We don’t use your information or content to train artificial intelligence models.
3. What other users can see
Fairplay is a social app, so some information is shared with other users as part of how it works:
- Your display name and profile photo are visible to other Fairplay users, for example when they search for people by name.
- Activities are visible to the friends or groups you share them with. The people who join an activity, including guests you add, are shown to everyone who can see it.
- Message boards are visible to an activity’s participants, and meeting spots only to people who’ve joined.
- Group names, photos and members are visible to the group’s members.
Profile and group photos are stored at web addresses that aren’t password-protected, so anyone who has a photo’s exact link can view it.
4. Service providers
We use a small number of service providers to run Fairplay. They process information only on our behalf and for the purposes below:
| Provider | What they do |
|---|---|
| Apple | Sign in with Apple, and delivering push notifications to your device (Apple Push Notification service). |
| Supabase | Hosting the database, file storage and server functions that store and serve your Fairplay data. |
| Expo (650 Industries, Inc.) | Passing push notifications to Apple for delivery (Expo receives your push token and the notification text), and delivering app updates. |
When you tap a directions link, it opens in a maps app or website (such as Apple Maps or Google Maps), and that service’s privacy policy applies.
We may also disclose information if the law requires it, to protect the safety of any person, or as part of a merger, acquisition or sale of all or part of our business, in which case this policy would continue to apply to your information.
5. Where information is stored
Fairplay’s data is stored with Supabase in the United States (Oregon), and our other service providers may process it in the United States. Information stored outside Canada is subject to the laws of that country and may be accessible to its courts, law enforcement and national security authorities.
6. How long we keep it
We keep your information while your account is active. When you delete your account, we delete it as described in section 7. Copies in server logs and in our hosting provider’s backups are kept for a limited time and then deleted automatically.
7. Deleting your account
You can permanently delete your account at any time in the app: go to Profile, open Settings, and tap Delete Account. Deletion happens immediately and can’t be undone. If you can’t access the app, email privacy@freefield.co and we’ll delete your account for you.
What’s deleted
- Your account and its link to Sign in with Apple.
- Your profile: display name, phone number, profile photo and push token.
- Your friendships and friend requests, both sent and received.
- Activities you created, along with their participants and guests, message boards, meeting spots, and related notifications and reports.
- Your spots and waitlist places on other people’s activities.
- Every message you posted on any activity’s message board.
- Your group memberships.
- Groups you created that no longer have any other members, along with their photos.
- Reports you submitted and reports others submitted about you.
- Blocks you set and blocks others set on you.
- Your notifications.
What stays
- Groups you created that still have other members keep their name, photo and settings for those members, but are no longer linked to you.
- Notifications other people already received about something you did (for example, “Alex added you to Pickleball”) stay in their notifications list, but are no longer linked to your account.
- Guests you added to someone else’s activity, and people you added to a group, stay where they are; only the record that you added them is removed.
- Server logs and backups, until they expire as described in section 6.
8. Your choices and rights
- Access and correction. You can see and edit your profile in the app at any time. You can also ask us for a copy of the personal information we hold about you, or ask us to correct it.
- Deletion. Delete your account in the app, or email us.
- Withdrawing consent. Contacts, photos and notifications are optional. You can turn off access in iOS Settings at any time, and Fairplay keeps working without them.
- Blocking and reporting. You can block or report people and activities in the app.
To make a request, email privacy@freefield.co. We’ll respond within 30 days. If you’re not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca) or the Office of the Privacy Commissioner of Canada (priv.gc.ca).
9. Security
Information is encrypted in transit between the app and our servers. Access to data in our database is enforced by row-level security rules, so each user can read only what they’re allowed to see. Administrative access is limited to Freefield. No system is perfectly secure, but we work to protect your information and will notify you and the relevant authorities of a breach as required by law.
10. Children
Fairplay is not intended for children under 13, and you must be at least 13 to use it. We don’t knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, contact us and we’ll delete it.
11. Changes to this policy
We may update this policy as Fairplay changes. We’ll post the new version on this page with a new effective date. If a change is material, we’ll also give notice in the app or by other reasonable means.
12. Contact us
Freefield Labs Inc.
Vancouver, British Columbia, Canada
privacy@freefield.co
This policy is governed by the laws of British Columbia and the federal laws of Canada that apply there.